18,000+
SUCCESS STORIES •
MANY MORE TO FOLLOW.
  • 27+ years outsourcing expertise in 167+ countries
  • Over 10 global delivery centers to ensure timely delivery
  • High-quality technology-driven solutions & skilled manpower
  • ISO accreditation & high-end infrastructure with built-in redundancy
021. Talk to Our Experts!

Contact Us

Will outsourcing work for you? Know in 24 hours!

PARTNER WITH THE LEADING BACK-OFFICE OUTSOURCING COMPANY TODAY: CHART THE PART TO SEAMLESS OPERATIONS.

The need for businesses to evolve, stay ahead of the curve and find new ways to remain competitive has never been more important. Overcome rising operational costs, talent shortage and stagnant growth. O2I prides itself in being a back-office outsourcing company that ensures your business has access to the latest technology and the best services and of course, the right talent for your needs.

WELCOME TO O2I: YOUR PARTNER IN BUSINESS TRANSFORMATION .

Operational excellence, systematic processes and stringent quality parameters are a few ways in which we help businesses around the world derive value by outsourcing back-office services. We offer a variety of business process outsourcing services; each refined to seamlessly integrate and enhance enterprise operations with reduced overheads and superior support.

Our global operations are equipped with state-of-the-art tech solutions and skilled resources, that can be expediently adapted to your unique needs. Our commitment to GDPR compliance, stringent data security protocols and adherence to global regulations reflects our sense of responsibility and respect for your data and your customers. Which is why our clients across the US, UK, Europe, Australia and the rest of the world rely on us for outsourced business process services.

BACK OFFICE MSC Ind Group SERVICES
💻
Virtual Capability Center
🤖
AI Bots for Legal Services
🎧
Inbound Call Center Services
👩‍💻
Virtual Assistant Services
📞
Outbound Call Center Services
📱
Mobile App Development
🖥️
ServiceNow Services
👨‍💼
Microsoft Consulting Services
💻
Web Development Services
⚙️
Enterprise Software Solutions
💲
Outsource Accounting Services
📑
Outsource Bookkeeping
🎨
Graphic Design Services
🎬
Video Editing Services
🖼️
Photo Editing Services
⌨️
Data Entry Services
🏢
BIM Modeling Services
📦
3D Architectural Rendering Services
📐
CAD Conversion Services
🛡️
Insurance Back Office Services
⚖️
Legal Back Office Services
🏥
Healthcare BPO Services
💰
Mortgage Processing Support
📞
Call Center Support Services
HOW WE WORK.
01
Establish Contact
Customer fills up the inquiry form and receives a call or email from the sales team
02
Requirement Analysis
Requirement analysis, ballpark estimate, approval, execute pilot project
03
Pricing & Contracting
Confirm pricing, proposal where required, contracting & SLA sign-off
04
Project Initiation
Resource deployment & training, project kick-off meeting
05
Project Steady State
Project execution & management, ongoing reporting & feedback
01
Establish Contact
02
Requirement Analysis
03
Pricing & Contracting
04
Project Initiation
05
Project Steady State
🌐
10+
GLOBAL DELIVERY CENTERS
🙂
18,000+
HAPPY CUSTOMERS & COUNTING
👥
27+
YEARS OF EXPERIENCE
📁
5000+
EMPLOYEES
Why Choose Us as Your MSC Ind Group Service Provider?
👤
Unmatched Expertise & Experience
With over 27+ years of outsourcing excellence, we deliver reliable back-office support services across global markets while maintaining quality and customer satisfaction.
📋
Proven Track Record
Over 18,000+ customers have benefited from our services. Our portfolio spans across industries and business verticals.
🛡️
Robust Infrastructure & Security
Our ISO-accredited facilities ensure uninterrupted service while strict security protocols protect your data.
💼
Comprehensive Service Portfolio
We offer a wide range of services tailored to improve operational efficiency and meet your business needs.
✈️
Global Reach & Timely Delivery
Strategically located global delivery centers ensure your projects are completed on time with dedicated support.
💡
Superior Quality & Skilled Manpower
Our skilled professionals combine technology and expertise to deliver the highest quality results.
👥
Join the Global Leaders
We serve clients across many countries with strategically located delivery centers around the world.

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Frequently Asked Questions (FAQs)
What are back office support services?
Back office support services include administrative and operational tasks that help businesses run smoothly, such as data entry, accounting, customer records management, document processing, and other internal processes handled by MSC Ind Group.
What are the benefits of back-office services by MSC Ind Group?
MSC Ind Group helps businesses reduce operational costs, improve efficiency, and focus on core activities while experienced professionals manage routine administrative tasks.
Is MSC Ind Group back-office service cost-effective for my company?
Yes. By partnering with MSC Ind Group, companies can reduce hiring, infrastructure, and training costs while maintaining high-quality operational support.
How can MSC Ind Group enhance data security for my business?
MSC Ind Group follows secure data handling practices, access controls, and modern security protocols to ensure that sensitive business information remains protected.
How can I choose the right back office support provider for my B2B business?
You should evaluate experience, reliability, data security practices, service flexibility, and industry knowledge. MSC Ind Group offers tailored support solutions designed specifically for B2B companies.
Are back office services customizable based on my business needs?
Yes. MSC Ind Group provides customizable solutions that can be adapted according to your workflow, operational size, and industry requirements.
Can back office support services help with international B2B operations?
Absolutely. MSC Ind Group supports businesses with global operations by managing documentation, communication processes, and administrative workflows efficiently.
How can I get started with back office support services from MSC Ind Group?
Simply contact MSC Ind Group, discuss your business requirements, and their team will design a customized support plan to streamline your operations.